Seth & Alexander Privacy Policy

At Seth & Alexander, we respect your privacy and are committed to protecting the personal information you provide us. This Privacy Policy explains how we collect, use, and protect the information obtained through our website https://www.sethandalexander.com and through SMS (text messaging) communications.

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1. Information Collected

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Website Data

We do not collect personal information from users who simply browse our pages. However, if you choose to subscribe, we collect:

• Name (optional)

• Email address

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SMS Data

If you opt into our SMS communications, we collect:

• Name (if provided)

• Phone Number

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We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information is used solely for communication related to your client relationship with us.

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2. How We Use Your Information

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Website Communications

The information you provide when subscribing to our website will be used for:

• Sending informational or promotional messages related to our services and activities.

• Keeping you informed about updates, events, or relevant content from Seth & Alexander.

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SMS Communications

By opting into SMS communications, you consent to receive text messages regarding:

• Updates and notifications related to your client matters.

• Important reminders and appointment confirmations.

• Service-related messages necessary for client support.

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We do not send marketing or promotional SMS messages without your explicit consent.

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3. How to Opt-In and Opt-Out of SMS Communications

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Opt-In

You may opt into SMS communication by:

• Checking the consent box during account registration or service enrollment.

• Providing explicit consent via written, digital, or verbal agreement.

• Texting a designated keyword (e.g., "START" or "YES") to our official SMS number when prompted.

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Opt-Out

You may opt out of SMS messages at any time by:

• Replying STOP to any message to unsubscribe from future SMS communications.

• Contacting us directly to request removal from SMS communications.

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Once you opt out, you will no longer receive SMS messages unless you re-enroll by opting in again.

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Message Frequency & Costs

• Message frequency varies depending on your client matters and communication preferences. However, we will not send excessive or unsolicited messages.

• Standard message and data rates may apply according to your carrier’s terms. We are not responsible for any charges incurred from your mobile provider.

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How to Get Help

For assistance with SMS services, you can:

• Reply HELP to any message for more information.

• Contact our support team at info@seth&alexander.com.

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​4. Data Protection & SMS Security Disclaimer

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We are committed to protecting your personal information. We use technical and organizational security measures to prevent unauthorized access, disclosure, alteration, or destruction of the information we store.

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However, please note that SMS communications are not encrypted. For your security, we advise against sending any sensitive, financial, or confidential information via text messages.

 

5. No Unauthorized Tax or Legal Advice via SMS

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Our SMS service is intended for informational and client service-related purposes only. It does not constitute legal, tax, or financial advice. If you require specific legal or tax assistance, please contact our office directly to schedule a consultation.

 

6. Subscription and Unsubscription (Email & SMS)

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• Website email subscribers can unsubscribe by clicking the "Unsubscribe" link in any email or by contacting us directly.

• SMS subscribers can opt out by replying STOP at any time.

 

7. Sharing Information

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We do not share, sell, or transfer your personal information to third parties, unless required by law or to protect our legal rights.

 

8. Use of Cookies

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Our website may use cookies to improve the browsing experience. However, these cookies do not collect personally identifiable information unless you subscribe to our communications. Cookies are used solely for statistical purposes and to enhance website functionality.

 

9. External Links

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Our website may contain links to third-party websites. Seth & Alexander is not responsible for the privacy practices or content of such external websites. We recommend reviewing the privacy policies of each site you visit.

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10. Changes to the Privacy Policy & SMS Terms

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We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page, and the effective date will be updated.

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Changes to SMS Terms: We may update our SMS communication terms separately from this Privacy Policy. Continued use of our SMS services after updates constitutes acceptance of the revised terms.

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11. Contact Information

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If you have any questions about this Privacy Policy or how we manage your personal data, you can contact us at info@sethandalexander.com or at:

Seth & Alexander
52 Sugar Creek Center Blvd, Suite 175
Sugar Land, TX 77478